Terms of Service
1. Introduction
a. Description of the Service
Welcome to BLAZE, a comprehensive SaaS platform offering quantum-safe end-to-end-encrypted services for data transfer and storage. Our suite includes BLAZE Transfer, which allows users to securely share and transfer files, documents, and other data, and BLAZE Drive, which provides secure data storage. We take data privacy and security seriously, and our platform is designed to provide our users with the highest level of protection for their sensitive information. This Service is compliant with French law, including the General Data Protection Regulation (GDPR) that governs the processing of personal data.
BLAZE is provided by AeonX AI (“we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of BLAZE, and by using BLAZE, you agree to be bound by these Terms.
If you have any questions or concerns about these Terms, please contact us at contact@blaze.cx.
b. Acceptance of the Terms of Service
By using our Service, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Service. These Terms of Service constitute a legally binding agreement between you and BLAZE, and govern your use of our Service.
We may modify these Terms of Service at any time, and it is your responsibility to review these Terms periodically. If we make any material changes to these Terms, we will notify you by email or by posting a notice on our website. Your continued use of our Service after any such modification constitutes your acceptance of the modified Terms.
If you are using our Service on behalf of a company or organization, you represent and warrant that you have the authority to bind that company or organization to these Terms of Service, and that you agree to these Terms on behalf of that company or organization.
If you have any questions or concerns about these Terms of Service, please contact us at contact@blaze.cx.
2. User Accounts
a. Eligibility to use the Service
To use our Service, you must be at least 18 years old and have the legal capacity to enter into a contract. By creating an account on our platform, you represent and warrant that you meet these eligibility requirements.
b. User account registration process
To create a user account, you will need to provide us with certain information, including your name, email address, and a password. You must provide accurate, complete, and up-to-date information when you register for an account, and you must maintain the accuracy of this information throughout your use of our Service.
c. User account security obligations
You are responsible for maintaining the confidentiality of your account credentials, including your password. You agree not to share your account credentials with anyone else, and to notify us immediately if you suspect that your account has been compromised.
You are responsible for all activities that occur under your account, whether or not you have authorized such activities. You agree to indemnify us for any damages, losses, or expenses that we may incur as a result of any unauthorized use of your account.
d. User account termination
We may terminate your account at any time, without notice or liability, if we believe that you have breached these Terms of Service or any applicable laws or regulations. You may also terminate your account at any time by contacting us at contact@blaze.cx.
Upon termination of your account, we will delete all of your account information, except for any information that we are required to retain by law or for legitimate business purposes.
If you have any questions or concerns about your user account, please contact us at contact@blaze.cx.
3. Use of BLAZE
a. Use of BLAZE
By accessing or using BLAZE, you agree to use the service only for lawful purposes and in accordance with these Terms. You agree not to use BLAZE:
- In any way that violates any applicable national or international law or regulation.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
- To impersonate or attempt to impersonate AeonX AI, a BLAZE employee, another user, or any other person or entity.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of BLAZE, or which, as determined by us, may harm AeonX AI or users of BLAZE or expose them to liability.
You agree that you are solely responsible for any content, data, files, or other materials that you upload, transmit, or otherwise make available through BLAZE. You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any content submitted by you.
b. Disclaimer of Warranties and Limitation of Liability
BLAZE and all content and services associated with it are provided on an “as is” and “as available” basis. To the fullest extent permissible under applicable law, AeonX AI disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
AeonX AI does not warrant that BLAZE will be uninterrupted or error-free, that defects will be corrected, or that BLAZE or the server that makes it available are free of viruses or other harmful components. You expressly agree that your use of BLAZE is at your sole risk.
Under no circumstances shall AeonX AI or its affiliates be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if AeonX AI has been advised of the possibility of such damages, resulting from:
- The use or inability to use BLAZE.
- The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from BLAZE.
- Unauthorized access to or alteration of your transmissions or data.
- Statements or conduct of any third-party on BLAZE.
- Any other matter relating to BLAZE or your use of it.
4. Data Privacy and Security
a. Collection, Use, and Disclosure of Personal Information
We collect and use certain personal information in order to provide our Service to you. This information may include your name, email address, and other information that you provide to us.
We use this information to operate, maintain, and improve our Service, and to communicate with you about our Service. We do not share your personal information with third parties, except as necessary to provide our Service to you, or as required by law.
b. Protection of Personal Information
We take data privacy and security seriously and have implemented technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
c. Encryption of Data
All data that you send or receive through our Service is end-to-end encrypted, which means that only the sender and the receiver have access to the data. We as the provider cannot access or decrypt your data.
d. Data Retention and Deletion
We comply with GDPR requirements regarding the retention and deletion of personal data. You may request that we delete your personal information by contacting us at contact@blaze.cx.
If we receive a request to delete your personal information, we will take reasonable steps to delete your personal information from our systems. However, please note that we may retain certain information as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
e. Use of Sub-processors
By using our Service, you authorize BLAZE to engage third-party service providers (“Sub-processors”) to assist in providing our services to you. Sub-processors may include, but are not limited to, cloud storage providers, payment processors, and other third-party service providers.
We ensure that any Sub-processor we engage adheres to data protection obligations compatible with those set forth in our Data Processing Agreement (DPA). If you require further information about our use of Sub-processors, please refer to our DPA or contact us at privacy@blaze.cx.
If you have any questions or concerns about the privacy and security of your data, please contact us at contact@blaze.cx.
5. Subscription and Payment
a. Workspaces
Our Service allows you to create workspaces to collaborate with teams. Each workspace is licensed for a specific number of users, and the subscription fees for the workspace are based on the number of users in the workspace.
b. Subscription Plans
We offer multiple subscription plans, each with different features and benefits. For detailed information on our plans and pricing, please refer to our pricing page.
c. Payment and Billing
When you subscribe to a plan, you will be required to provide us with a valid credit card or other payment method. By providing this information, you authorize us to charge your payment method for the applicable fees.
The fees for each subscription plan are billed based on the number of users in the workspace. We will notify you in advance of any changes to the fees for your plan.
d. Contract Term
Your subscription plan will be billed on a monthly or yearly basis, depending on the contract term that you choose when you subscribe to the plan.
e. Automatic Renewal
Your subscription plan will automatically renew at the end of each contract term, unless you cancel your subscription before the end of the term. You may cancel your subscription at any time by deleting the workspace associated with your subscription.
f. Refunds
We do not offer refunds for any fees paid, except as required by law. If you have any questions or concerns about billing or payments, please contact us at contact@blaze.cx.
If you have any questions or concerns about the subscription and payment of our Service, please contact us at contact@blaze.cx.
6. Intellectual Property
a. Ownership of Intellectual Property
BLAZE and its entire contents, features, and functionality, including but not limited to, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by AeonX AI, its licensors, or other providers of such material and are protected by French and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
b. Trademarks
The BLAZE name and logo and all related names, logos, product and service names, designs, and slogans are trademarks of AeonX AI or its affiliates or licensors. You must not use such marks without the prior written permission of AeonX AI. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.
c. Use of the Service
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use BLAZE for your personal or business use, as applicable. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as follows:
(i) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
(ii) you may store files that are automatically cached by your web browser for display enhancement purposes;
(iii) you may print or download one copy of a reasonable number of pages of the Service for your own personal or business use and not for further reproduction, publication, or distribution.
d. Termination of License
We may terminate your license to use BLAZE at any time and for any reason, including but not limited to, a violation of these Terms. Upon termination, you must immediately cease all use of BLAZE.
If you have any questions or concerns about the intellectual property of BLAZE, please contact us at contact@blaze.cx.
7. Modifications to the Service and Terms
a. Modifications to the Service
We reserve the right to modify, suspend, or discontinue, temporarily or permanently, any part of BLAZE or the Service, including but not limited to, any features or content, at any time and without notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuance of BLAZE or the Service.
b. Modifications to the Terms
We reserve the right to modify these Terms at any time and without notice to you. Your continued use of BLAZE after any modifications to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using BLAZE.
c. Notification of Changes
We will notify you of any material changes to these Terms by posting a notice on BLAZE or by sending you an email to the email address on file for your account. It is your responsibility to ensure that your contact information is accurate and up to date.
If you have any questions or concerns about modifications to the Service or Terms, please contact us at contact@blaze.cx.
8. Miscellaneous
a. Assignment
You may not assign or transfer these Terms, or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. Any attempted assignment without our prior written consent will be null and void.
We may assign or transfer these Terms, or any of our rights or obligations hereunder, without restriction.
b. Waiver and Severability
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of these Terms shall remain in full force and effect.
c. Entire Agreement
These Terms constitute the entire agreement between you and AeonX AI regarding BLAZE and supersede all prior or contemporaneous agreements or understandings, whether written or oral, relating to BLAZE.
d. Force Majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control (a “Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
(i) Strikes, lockouts or other industrial action.
(ii) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
(iii) Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster.
(iv) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
(v) Impossibility of the use of public or private telecommunications networks.
If a Force Majeure Event takes place that affects the performance of our obligations under these Terms, we will contact you as soon as reasonably possible to notify you, and our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the Force Majeure Event. We will use reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under these Terms may be performed despite the Force Majeure Event.
e. Governing Language
These Terms are originally written in English. If these Terms are translated into any other language, the English version shall prevail to the extent that there is any conflict or discrepancy between the English version and any translation thereof.
If you have any questions or concerns about the miscellaneous provisions of these Terms, please contact us at contact@blaze.cx.
9. Dispute Resolution
a. Informal Resolution
If you have any dispute or claim arising out of or relating to these Terms or your use of BLAZE, you must first attempt to resolve the dispute informally by contacting us at contact@blaze.cx. We will attempt to resolve the dispute informally within thirty (30) days of receipt of your written notice.
b. Binding Arbitration
If the dispute or claim cannot be resolved informally, you agree that any dispute or claim arising out of or relating to these Terms or your use of BLAZE will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
The arbitration will be administered by the International Chamber of Commerce (ICC) under its Rules of Arbitration, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The seat of arbitration shall be Paris, France. The language of arbitration shall be English.
c. Class Action Waiver
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.
d. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of France, without giving effect to any principles of conflicts of law. Any dispute arising from or relating to these Terms or your use of BLAZE shall be submitted to binding arbitration as set forth in section 10(b) above.
If, for any reason, a court of competent jurisdiction finds any provision of these Terms to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remaining provisions of these Terms shall continue in full force and effect.
If you have any questions or concerns about the dispute resolution provisions of these Terms, please contact us at contact@blaze.cx.
10. Termination
a. Termination by You
You may terminate your account and/or subscription to our Service at any time by contacting us at contact@blaze.cx. If you terminate your account or subscription, you will not be entitled to any refunds for fees paid, except as required by law.
b. Termination by Us
We may terminate your account and/or subscription to our Service at any time for any reason, including but not limited to, a violation of these Terms of Service. If we terminate your account or subscription, you will not be entitled to any refunds for fees paid, except as required by law.
c. Effect of Termination
Upon termination of your account and/or subscription, you will lose access to our Service, including any data or content that you have stored on our Service. We may delete any such data or content at our sole discretion.
Any provisions of these Terms of Service that by their nature should survive termination, including but not limited to, Sections 3, 4, and 7, shall survive termination.
If you have any questions or concerns about the termination of your account or subscription, please contact us at contact@blaze.cx.
