Privacy policy

Information We Collect  

We may collect information about you in various ways when you use our Site and Service. This information may include:  

• Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and any other information that you provide to us through our Site or Service.  

• Non-Personal Information: We may collect non-personally identifiable information, such as your browser type, operating system, and the pages you visit on our Site. However, we also collect IP addresses, which are considered personal data under certain laws, including GDPR. 

• IP Address Collection: We collect IP addresses associated with user activities on our platform. This information is recorded as part of activity logs and helps users monitor activity within their workspace for security and accountability purposes. 

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While personal information such as your name, email address, and IP address are not encrypted, the files and data you transfer or store using our platform are protected with end-to-end encryption. Therefore, we do not access or process the contents of these files and cannot distinguish between types of data stored or transferred through our Service. 

Use of Information  

We may use the information we collect about you in various ways, including:  

• To operate and improve our Site and Service;  

• To communicate with you, respond to your inquiries, and fulfill your requests;  

• To send you promotional materials and other communications;  

• To enable users to monitor activity within their workspace, ensure security, and detect and prevent unauthorized access, fraud, and other illegal activities; 

• To comply with legal obligations and regulations.  

Sharing of Information  

We may share your information with third parties for various purposes, including:  

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting and maintenance services, payment processors, and marketing and advertising services. These providers are bound by contracts to ensure data protection and lawful processing of any personal data shared with them.  

• Business Transfers: We may share your information in connection with a business transfer, such as a merger, acquisition, or sale of all or a portion of our assets.  

• Legal Obligations: We may disclose your information when required by law or when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our Site or Service.  

Cloud Storage Integration  

Our application provides integration with popular cloud storage providers, such as Google Drive and OneDrive, to offer enhanced file upload functionality. Please review the following information regarding the integration and handling of user data within the context of cloud storage:  

• User Control and Consent: When utilizing the file upload feature, you have full control over which files you choose to upload from our application to your preferred cloud storage account. The integration requires your consent and authentication to establish a secure connection between our application and your cloud storage provider.  

• Secure Data Transmission: During the file upload process, your files are securely transmitted from our application to your chosen cloud storage provider. We utilize industry-standard encryption protocols to protect your data during transit.  

• Privacy Policies and Terms of Service: When using the integration with cloud storage providers, please note that your data is subject to the respective privacy policies and terms of service of Google Drive and OneDrive. We encourage you to review their policies to understand how they collect, use, store, and share your data.  

• Data Handling and Storage: Once the files are successfully transferred to your cloud storage account, they are subject to the storage and data management practices of the respective cloud storage provider.  

Security  

We take reasonable measures to protect your information, including IP addresses and activity logs, from unauthorized access, disclosure, alteration, or destruction. These measures include technical safeguards such as encryption and administrative controls to restrict access to authorized users and personnel only. 

User Responsibility  

As we provide end-to-end encryption and do not access the contents of the files you transfer or store, it is the responsibility of users to ensure that their use of our platform complies with all applicable laws regarding the processing of personal data, including sensitive data.  

Legal Basis for Processing  

We rely on the following legal grounds for processing your personal data: 

• To perform a contract with you or provide the services you’ve requested. 

• To comply with legal obligations. 

• For our legitimate interests, such as improving our platform and services, unless overridden by your data protection rights. 

If you are located in the European Union (EU) or European Economic Area (EEA), our processing of your personal data complies with the General Data Protection Regulation (GDPR). This includes adherence to principles such as transparency, data minimization, and accountability. 

Data Retention  

We retain activity logs, including IP addresses, as part of user data to support workspace monitoring and security. These logs are retained for as long as the user maintains an active account or workspace on our platform. 

If we introduce a defined retention period in the future, we will update this Privacy Policy and inform users accordingly. 

Data Transfers  

Your personal data may be transferred to and processed in countries outside of your country of residence, including outside the European Economic Area (EEA). We will ensure that such transfers comply with applicable data protection laws. For users in the EU/EEA, this includes adherence to GDPR requirements by implementing safeguards such as standard contractual clauses or other legally recognized mechanisms. 

Cookies and Tracking Technologies  

We use cookies and similar technologies to improve your experience on our Site, analyze usage, and offer personalized content. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.  

Marketing Communications  

With your consent, we may send you promotional communications regarding our services. You can opt out of receiving these communications by following the instructions in the communications or contacting us directly.  

Your Rights  

If you are located in the European Union (EU) or European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including: 

• Access: Request a copy of the personal data we hold about you. 

• Correction: Request that we correct any inaccuracies in your personal data. 

• Deletion: Request that we delete your personal data under certain circumstances. 

• Restriction: Ask us to restrict the processing of your personal data in specific situations. 

• Data Portability: Request your personal data in a structured, commonly used, and machine-readable format. 

If you have concerns about your data rights under GDPR, you may file a complaint with your local data protection authority. 

Your Choices  

You may opt out of receiving promotional communications from us by following the instructions provided in those communications. Even if you opt out, we may still send you essential communications related to your account or ongoing business interactions. 

Changes to this Policy  

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Site. If we make material changes that affect the treatment of personal data, we will notify users as required by law.  

Contact Us  

If you have any questions or concerns about our Privacy Policy or our practices regarding your information, please contact us at privacy@blaze.cx.  

Effective Date: April 1st, 2023.